Mentor Pro Services - The Complete Services Solution for Resellers
Mentor Pro Services: A Comprehensive New Approach
Mentor Distribution is excited to announce the launch of a new services-based division: Mentor Pro Services. This division is tailored to provide an all-encompassing solution for the delivery, installation, and support of large format displays and touchscreens, ensuring that our resellers can offer their clients top-tier display solutions with a simplified installation and support experience.
Whether it's Large Format Displays (LFDs) for conference rooms, digital signage in retail, hospitality, fast food, or QSR environments, or the intricate setup of LED video walls, Mentor Pro Services has the expertise and resources to manage every aspect of these advanced technologies for our resellers. Designed to work in tandem with your team, or offload a full end-user deployment, Mentor Pro Services allows resellers to expand their product offering and services with minimum fuss and risk to new and up-and-coming technologies.
Our Core Services
- Mentor Pro Care: Understanding the importance of reliability and longevity in display installations, Mentor Pro Care offers extended warranty options that go beyond the standard manufacturer warranties. This service is ideal for long-term and long life cycle installations, giving our clients peace of mind and assurance in their investment. Storage and Maintenance packages are available.
- Mentor Pro Install: MentorProInstall offers professional and expanded installation options. Our team of experts is well-versed in deploying LFDs, LED video walls, and touchscreens across various settings including QSRs, conference rooms, digital signage, and retail stores. Our installation process is not just about setting up the hardware; it encompasses the proper configuration of brackets, power requirements, and networking connectivity to ensure a seamless and efficient operation.
- Mentor Pro Support: In the fast-paced world of technology, immediate support is crucial. Mentor Pro Support provides same-day support for both hardware and software issues. Our support team is not just a call center; they are the experts who have hands-on experience with your projects from start to finish. This ensures a deep understanding of your specific needs and a swift, effective resolution of any issues.
Beyond Installation: A Detailed Approach
At Mentor Pro Services, we believe in offering more than just installation services. Our approach includes:
- Project Management: From ordering to deployment, our team manages every detail of the project, ensuring a smooth and hassle-free experience for our clients. Combined with both Same-Day and Project Delivery, we can customise and provide delivery schedules for Just-In-Time delivery to work sites ensuring the right products at the right location for your customer.
- Software Installation: We don't stop at just mounting screens; we ensure that all necessary software is correctly installed, updated to the latest versions, and configured for optimal performance.
- Customised Products: Tailored options for unique requirements. Need a custom colour or a logo printed on the bezel? Want to a software application pre-loaded to help with rapid deployment? Removal of accessories for quick installation? We can handle that for you.
- Extended Warranty: Our extended warranty services are designed to offer additional security and assurance for your installations. Long term storage and Last-Time-Buy (LTBs) allow confidence of your clients investment years into the future.
Partnering with Resellers for End-to-End Solutions
Mentor Pro Services is committed to assisting our valued resellers in not just installing top-tier display solutions but providing a complete end-to-end solution. Our services encompass everything from the initial order to installation, software setup, project management, and beyond. By partnering with Mentor Pro Services, resellers can elevate their offerings, ensuring their clients receive the best in display technology with the support to match. Rest assured that Mentor Pro Services are a trade-only organisation and will not offering or engaging services on behalf of end-users.
Ready to Learn More? We are excited to talk!
The Mentor Pro Services team are ready to help our resellers revolutionise the way their LFD and LED video wall projects are delivered, installed, and supported. With a focus on comprehensive solutions, professional expertise, and dedicated support, we are here to ensure that our resellers and their clients experience the best in display technology services.